Privacy Policy

Effective October 16, 2026

lakelvl.com is operated by LAKE LVL, LLC ("lakelvl", "we"). This policy explains what we collect when you use the site and our lake level text alerts, and what we do with it.

What we collect

How we use it

To run the site, send the alerts and sign in codes you ask for, bill your plan, answer your messages, prevent abuse, and keep the records carriers and the law require. We do not sell personal information.

Text messaging and your phone number

We use your mobile number only to send the texts you signed up for and to manage your plan. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are never shared with any third party, other than the messaging provider that delivers the texts (Twilio) acting on our behalf.

Reply STOP to any text to stop receiving them. Reply HELP for help. Message and data rates may apply.

Who processes data for us

Cloudflare (hosting, database, and automated security checks that protect the site from bots), Twilio (text delivery), Stripe (payments) and Web3Forms (contact form). We do not use advertising pixels, analytics cookies or session recording, and all scripts and fonts are served from lakelvl.com. Each handles data only to provide its service to us. We may also disclose information if the law requires it.

How long we keep it

Alert settings and your number for as long as you use alerts. Consent and message logs are kept for up to four years after your last text, because carriers and regulators can ask us to show that a number opted in. Sign in codes are deleted within three days. Billing records for alerts and sponsorships are kept as long as tax and accounting law requires.

Your choices

You can remove alerts or cancel your plan at lakelvl.com/alerts, reply STOP to any text, or contact us to ask for a copy of your information or to have it deleted, except records we must keep as described above.

Children

lakelvl is not directed to children under 13 and we do not knowingly collect their information. If we learn we have collected information from a child under 13, we will delete it. Parents can reach us through the contact form.

Changes

If this policy changes we will update the date above. Material changes to how we use phone numbers will be sent to alert subscribers before they take effect.

Contact

LAKE LVL, LLC, via our contact form.